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Customers

Almost 5,000 customers throughout North America, from small independent homes to large, multi-facility providers, use PointClickCare's solutions to manage the complete lifecycle of resident care.

The following is a list of some of our customers ranging in facility sizes. Please click the links to view their success stories and/or testimonials about PointClickCare and the difference our solutions have made to their business operations:

Responsive Health Management

Responsive Health Management discusses how PointClickCare MDS Analytics powered by PointRight has improved MDS assessment completion and verification processes for its Cedarvale Terrace facility. Testimonial videoCase study

Terrence Boyd

Terrence Boyd

Terrence Boyd, Owner of Trail Lake and Falling Brook Nursing and Rehab Centers in Texas, talks about why PointClickCare was his EHR platform of choice over other options, and how it has made his job that much easier. Click the thumbnail to view.


"PointClickCare enabled us to improve the quality of our clinical documentation - including a single patient record across multiple levels of care - and achieve improvements in care delivery without having to add additional staff."
Jean McGill, Regional Nurse Director


"With PointClickCare we got a cost-effective and easy-to-get-started solution that has enabled us to significantly improve the clinical and financial management of our seventy centers with a single integrated application."
Eric Clements, Corporate Systems Director


"We implemented MDS with PointClickCare in 2003. Their exceptional application support, knowledge and experience helped ensure our success during the process. When you decide to implement MDS, I recommend PointClickCare."
Linda Grills, Administrator

Case Study


"For years, the nursing staff has shared their concerns with me about how much paperwork they have to do. I believed that part of the answer to that issue would be a fully integrated system, and PointClickCare delivers that."
Allan Chanko, VP Finance


"Use of Wescom’s on-demand software delivery model supports the cost-effective delivery of functionality to our facilities. Web-based, centralized architecture allows us to take advantage of the benefits of technology without the burden of support, focusing our attentions on satisfying business requirements."
Murry Mercier, VP, Director of Information Services


"The big benefit with PointClickCare is that it gets rid of the potential for errors and enables all parts of our business to operate with the same set of data. We now have much better data than we did before."
Craig Ater, Senior VP, Finance


"We implemented the entire PointClickCare clinical & financial application in our 200 bed facility in a seamless fashion. PointClickCare support staff is very helpful and responsive to our needs as an organization. People tend to adapt to technology that is user friendly, and not intimidating, PointClickCare fits the bill, while improving our bottom line."
Bill O’Neill, Executive Director


"In all of my 22 years in Long Term Care billing, I have never found a system like PointClickCare. It does all those things you always wished a program could do."
Shirley Fluharty, Business Office Manager


"At Lorien Health Systems employees are number one. With that as our driving force moving forward we could accept no less than a user-friendly, adaptable and forward thinking software. PointClickCare has been a rare exception to the routine software experience and has not only met our needs, but in most cases exceeded the expected."
Louis Grimmel, CEO


"PointClickCare shifts the focus from the technology to caring for PEOPLE, which is the business we are in, AND WHAT WE DO BEST."
Tulia Ferreira, Nurse Consultant


"Having implemented PointClickCare in three facilities, I have nothing but praise for its ease of use and the many powerful clinical and financial features it provides."
Captain Graham Brown, Executive Director


"The bottom line is that the system works, it’s easy to use, and it’s reasonably priced."
Fern Ginsberg, Director of Finance


"As we continue to roll out the use fo PointClickCare to the clinical side of our business, especially for nursing documentation, we expect to see the same dramatic improvements we’re already seeing on the billing side."
Ron Derry, CFO


"I can easily monitor the entire system daily, right from my desktop, so I can quickly see if things aren’t completed. Missing signatures and incomplete follow-ups have decreased significantly for us since it’s easier and more convenient to do them electronically through PointClickCare’s eMAR application."
Joanne Prokopchuk, Director of Care

Case Study

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