Want to learn more about our company and electronic health record (EHR) solutions? Join us for an hour-long introduction to PointClickCare, where you’ll learn about our company’s history, expansive partner ecosystem and the interconnectivity of our core EHR platform of products. Plus, we’ll provide an in-depth demo of our EHR platform, including a glimpse into how easy it is to configure the system to meet your business needs and how data automatically flows between the clinical and financial modules. We offer two sessions a month – one for long-term care facilities in Canada and the other for organizations in the United States.

Discover proven strategies your facility can use to improve resident care through effective pressure ulcer management. Join WoundRounds, as they deliver how to identify and stage pressure ulcers and why wound formation and staging skills are critical to healing them.

Key learning outcomes:

• Understanding proper staging of pressure ulcers
• Identifying a suspected deep tissue Injury
• Exploring practical tips for unstageable wounds

Between RACs, MACs, ZPICs and others, there are multiple auditors who could be investigating your Medicare program. Join FR&R Healthcare Consulting as they sort out the acronyms and examine each type of audit. Learn in detail about SNF-Medicare reviews and the regulations that have been approved by CMS. Plus, discover effective auditor-response strategies and which members of the interdisciplinary team should be involved.

Key learning outcomes:

• Identify current audit trends in SNF Medicare programs from various auditors
• Review the facility-wide game plan to prepare for audits
• Know the differences between the various auditing bodies and their authority

Improve resident care by learning strategies for effective wound assessment and management. Join WoundRounds, as they explore best practices in wound documentation to maximize clinical outcomes, improve productivity, and reduce risk and liability.

Key learning outcomes:

• Knowing how to provide a thorough wound assessment
• Understanding how to measure wounds
• Overcoming challenges: undermining, tunneling, necrotic tissue, and abnormal periwound

There are so many benefits Point of Care (POC) technology brings to staff and residents within a long-term care facility each and every day. Join PointClickCare partner, CareWorx, as they discuss how to improve staff productivity, satisfaction, and caregiving practices through the use of POC kiosks following proper ergonomics fundamentals.

Leverage the power of rewards and change the way your staff thinks about "work". Join Long Term Care CRM as they discuss about implementing incentive compensation programs for long-term care providers. Learn about time-tested incentive strategies, and cutting-edge methods relevant to today's psychology that can increase the success of your business.

Referring to the timeless motto Cash is King has never been more appropriate in today's long-term care landscape. With reimbursement and lines of credit processes changing, and moreover declining, understanding cash forecasting, cash flow, and cash management are key issues for skilled nursing facilities. Join PointClickCare partner, Richter Healthcare Consultants in this webinar to learn how to forecast your monthly cash, prioritize your expected payments and revenue, and better manage cash-related areas like, payroll, A/P, bed taxes, expenses, and more.

In this webinar, PointClickCare partner, PointRight will teach effective strategies on how long-term care providers can identify and monitor key data from Health Care Reform metrics, and use the outcomes to land partnerships with ACOs and hospitals.

Long-term care providers are continually seeking ways to improve wound outcomes as a part of their resident quality of care improvement initiatives. In this session, WoundRounds, a PointClickCare partner, will teach you the necessary strategies for improving wound management. You will learn about the essential tools for your care team to reduce facility-acquired pressure ulcers while decreasing wound care costs and optimizing nursing time, as well as hear real-world examples of how providers like you are using technology to achieve improved wound outcomes.

Care conferences are designed to find ways to optimize a resident’s quality of care. But historically, a critical element was missing—perhaps the most important element of all—the resident! Skilled nursing facilities cannot truly improve quality of care throughout the care planning process however if staff is not incorporating the true essence of whom the resident is. Thankfully, that's a thing of the past because there's a new sheriff in town—the creators of the Life Focus Care Conference—industry-leaders taking a new approach on traditional care conferences. Join them, as they discuss how you can create a more individualized and patient-centered care plan by placing emphasis on the resident’s life experiences, education, and interaction with the world surrounding them.

Consolidated billing could cost long-term care organizations significant amounts of time and money if not properly validated and researched. In this session, you will learn about Medicare’s October 2012 consolidated billing updates and the potential operational pitfalls from not knowing what’s included or excluded in these upcoming changes. Howard Wershbale will provide you with best practice scenarios for controlling costs by knowing, in advance, if you will incur a cost. Ways to validate a charge will be demonstrated and the tools available through the Medicare online system and CMS will be discussed. Attend this session to learn how to contain costs for your organization by using tools that are available right at your fingertips!

Residents in long-term care facilities are subject to frequent avoidable inpatient hospitalizations, which are costly, disruptive, disorienting, and often dangerous for frail elders and people with disabilities. To compound matters, residents are especially vulnerable to the risks that accompany hospitalizations and transitions of care, including medication errors and hospital-acquired infections. Prevention is key and necessary for resident quality of care improvements and eliminating billions of dollars in unnecessary health care expenditures placed on the Medicare and Medicaid programs. This session will take an in-depth look at the steps long-term care providers can take to reduce the rate of unnecessary hospitalizations through the use of the INTERACT II (Interventions to Reduce Acute Care Transfers) quality improvement program combined with Health Information Technology (HIT).

As long-term care providers rely on the use of electronic systems in the course of providing resident care, the protection of data is extremely critical. If a system outage occurs, immediate response is essential to ensure resident care is not jeopardized. In this session, you will learn about the fundamentals of a planning for business continuity and disaster recovery, understand the differences between the two. Integrated Health Systems will teach you how to create a plan for both situations from a practical, data/system perspective so that your staff can stay connected in any emergency situation – from natural disasters to hardware failures to human error.

Does your facility struggle with optimizing therapy reimbursements? Join Optima Healthcare Solutions, a PointClickCare certified partner, to help you identify key strategies for operational and regulatory management, which result in maximum reimbursement for your facility. You will discover the Rehab Optima techniques to planning and properly tracking PPS assessments, including important strategies to ensure that Change of Therapy (COT) and End of Therapy (EOT) assessments are not missed while also learning strategies to manage Medicare B regulations effectively. You will leave this session equipped with user-friendly, time efficient software tools to maximize compliance and productivity.

With the adoption of EHR across the industry, long-term care providers are challenged with implementing and optimizing new technology to improve the quality of patient care. Join Tangent, a PointClickCare partner, as they discuss technology and application accessibility options, such as Point of Care (POC) solutions; ways to leverage existing hardware to improve physician access and engagement; best practices providers should consider and employ in a one-size-doesn't-fit-all world; and effective strategies for desktop virtualization.

In this new era of electronic health records (EHR), care planning is an important focus for long-term care organizations and is continually evolving across all disciplines. Join Pathway Health Services as they share several best practices for building interdisciplinary care plans in the EHR and provide process tips for making effective use of triggered focuses, goals and interventions. Plus, you’ll learn about the advantages of the “I” format. At the end of this session, you’ll be equipped with new tools for creating care plans that ensure the highest level of quality care.

The Skilled Nursing Facility (SNF) admissions practice is critical to effective Revenue Cycle Management. Long gone are the days of cookie tray deliveries to discharge planners and 1-2 weeks of prep time for tours with family members prior to admission. Today, the complexities of care and reimbursement dictate a whole new approach to admissions, which is not a person or a department, it is a process – one that must be efficient, effective, and embraced by all disciplines. In this session, Carolyn Lookabill & Celeste Rininger, of Richter & Associates, will address the step-by-step process from inquiry forward that should be followed by SNF staff to help ensure that in the end, payment is received for care provided. They will also discuss how interfacing an effective admissions process with technology is the best strategy for providers who are faced with the challenges of achieving and maintaining a quality census mix and then getting paid for it. With profit margins being low to begin with, you will learn how an effective admissions process helps to minimize billing compliance risks, bad debt write offs, and ensure that revenue is received in a timely fashion to support the cash flow needs of operations and growth.

The use of a standard outcomes tool in the post acute setting for outcomes reporting does not currently exist. A recent focus from Therapy Payers on patient outcomes has brought the importance of the use of a standardized library to the forefront of discussion. While there are several tools available in the industry, they are either proprietary making them out of a typical facility’s reach without a licensing fee, or they are not focused on or appropriate for the setting. Join PointClickCare certified partner, Casamba, as they discuss the various methods of data collection and reporting options for Therapy Outcomes using the Modified Barthel Index (MBI). The presentation will identify some of the challenges and barriers encountered when reviewing and selecting an outcomes library and the advantages of implementing American Health Care Association’s recommended ‘Within Public Domain’ library, an avenue for therapy departments to evaluate the effectiveness and demonstrate the value of therapy services in a Skilled Nursing Facility setting.

With the many changes in Medicare, it is hard to keep up, obtain payments, and stay compliant. Join ECS Billing & Consulting, Inc. to hear about recent updates to Medicare billing, including compliance tips related to these changes; and gain an understanding about the latest notices and information affecting Medicare certified Skilled Nursing Facilities.

Management of the long-term care Revenue Cycle Process has become increasingly challenging amidst declining reimbursement and increasing regulatory oversight. Difficulty in recruitment, training, and retention of qualified Business Office staff only compound those challenges. Join Richter & Associates as they reveal the step-by-step approach every facility should take to develop a plan to improve accounts receivable efficiency. You’ll learn about the toolkit needed to successfully integrate financial, clinical, and billing software into the Revenue Cycle Process. This includes policies and procedures defining tasks from the initial inquiry through to the cash posting of revenue, and the key performance indicators that Administrators, CFOs, and owners should utilize to assess the efficiency and results of their Business Office functions.

Facebook? Linkedin? Twitter? Most of us have heard of these social networking tools, but many don’t have a good understand of what they really are and how to use them. Get an introduction to the world of social media and discuss real-world examples of how to use social networking tools to promote your business and recruit the next generation of talent. If your current knowledge of social networking is limited to "that’s what my teenager uses to chat with his/her friends," then this session is for you.

Want to discover how to simplify your MDS verification process? Join us for an informative webinar, "Introducing PointClickCare MDS Analytics powered by PointRight," for an in-depth look at our latest solution integrated into our EHR platform, PointClickCare MDS Analytics. This web-based tool brings Canadian long-term care providers data-driven analytics that go beyond basic MDS coding logic. You will discover how this solution provides real-time examination of every MDS assessment, with a surveyor’s eye, for quick and easy identification and resolution of data coding inconsistencies prior to submitting to CIHI. Plus, you will hear first-hand what our Pilot customers are saying about their experience with PointClickCare MDS Analytics, including their immediate benefits in reducing time conducting manual audits and improving the quality of care.

It is harder every day to collect your reimbursement for the services you provide. It feels sometimes like payers are trying not to pay you. In this environment there is increased and serious risk for bad debt and financial loss. There are a few key factors however that can help you truly minimize your exposure and risks in this area. Let certified PointClickCare partner, LTC Consulting, show you the ways you can control your risk and put more cash in to your bank accounts.

During this session, LTC Consulting will discuss admissions processes that reduce your risk for cash losses; tips for billing and collecting from Medicare, Medicaid, Private payers and Managed Care; the reports you should be looking at to assess control over billing and collections; and the importance of having a "Plan B" for collections and best practices for using it.

Does your facility struggle with getting physicians connected and actively using your EHR software? The physician is an integral member of the interdisciplinary team and yet, often someone who does not understand or access the software to obtain or record resident information. Reticence to learn is common given that they likely have to access different software solutions at each facility they attend. Getting physicians involved and documenting online can be a struggle. This session will discuss the ways to encourage participation through knowledge sharing, needs assessment and database setup changes to support their requirements.

Want to increase your business iQ and make your job easier? Learn how connecting your MDS clinical supply needs against your supply utilization is critical to controlling costs, improving care outcomes, and mitigating risks. With the current economic environment, recent reimbursement declines, and the many proposals on health care reform, you won’t want to miss this timely and informative session.

Begin your April 1, 2012 MDS 3.0 readiness planning! Download PointClickCare's "MDS 3.0: Preparing for Change, Part 2" an informative 2-part web seminar series providing education about the upcoming MDS 3.0 changes and new quality measures.

The long-term care industry lags behind other healthcare settings in EHR adoption. For many it's lack of education and understanding surrounding EHR, its value and how to implement it. And, it's just a matter of time before EHR is no longer an option but a necessity. The Implementing EHR 101 webinar series will help you get there by providing the guidance and information you need to successfully implement EHR within your facility and maximize its ROI.

PointClickCare offered a free webinar on October 13th featuring representatives from River Valley Nursing Home. Attendees will learn how an independent nursing home converted to PointClickCare and the strategies used to implement the application, how PointClickCare's solution has improved River Valley's case mix, increased reimbursements and created better communication, and how they utilized PointClickCare training to increase user adoption.

The cuts have happened. Now what? PointClickCare and LarsonAllen presented a free webinar on September 8, 2011 and reviewed the impact of the cuts on your organization and strategies to build a fiscally sound nursing home. The rules have changed, but it's definitely not over. You'll leave armed with the strategies you need to increase revenues, streamline processes and manage costs.

On August 25th, PointClickCare hosted a free webinar with Pathway. During the presentation, Pathway reviewed strategies for a successful implementation and demonstrated how the capabilities of PointClickCare can replace slow moving systems, improve staff communication, collect and trend data for Quality Assurance, and improve resident outcomes.

This spring PointClickCare hosted a two part webinar series with GiftRAP on with the Multiple Payment Reduction Rule.

During the first session on April 26^th, GiftRAP presented "Efficiency Techniques to Minimize the Downside of MPPR". They reviewed the MPPR final rule, provided examples of its implications, and discussed "point of service" technology and other practice solutions to minimize the impact.

Download the recording here!

On June 23^rd, GiftRAP presented "MPPR - Minimizing the Impact through Optimization of your Patient-Therapist Schedule". They discussed the use of scheduling strategies to increase staff efficiency, minimize time spent scheduling and maximize patient attendance. They also reviewed manual versus electronic scheduling, cross discipline optimization and team scheduling.

Download the recording here!

On June 7, 2011, PointClickCare hosted a free webinar with McKesson. During this presentation, McKesson reviewed how you can match your clinical supply needs against your actual supply utilization. They also discussed how you can decrease costs, improve efficiency, and enhance the quality of patient care you provide.

On March 24, 2011, PointClickCare hosted a free webinar with Integrated Health Systems. During this one hour presentation, Integrated Health Systems provided valuable insight into how you can rethink the way your users access their applications and data, as well as how they communicate within their virtual community.

PointClickCare is proud to introduce our new webinar series, presented by our customers! Each one-hour session will feature a different Canadian customer speaking about their implementation of PointClickCare's complete EHR platform: PointClickCare core clinical and financial modules, our Point of Care interface, and eMAR and pharmacy integration services. Don't listen to us, we'll tell you anything! Instead, hear the how's and why's directly from the people who use our EHR software every day. Click on the link below to request a link to the previously recorded session! The one-hour recording is presented by Wendy Campbell, Assistant Administrator for Stayner Nursing Home in Ontario. Wendy discusses how and why her facility adopted PointClickCare and how it has improved the quality of care her staff is providing.

On February 24th 2011, PointClickCare hosted a free webinar with industry experts from Moore Stephens Lovelace, P.A. (MSL), one of the largest Certified Public Accounting and Management Consulting firms in the Southeastern United States. During this one hour presentation, Moore Stephens Lovelace provided valuable insight into the current process for receiving advance payments for bad debts, regulatory requirements for reimbursement and the FI/MAC audit process.

PointClickCare is proud to offer the long-term care market important industry, regulatory and technology information delivered by our trusted partners each month. PointClickCare recently hosted a free webinar with industry experts from LarsonAllen LLP. LarsonAllen provides assurance, accounting, tax, financial and strategic consulting, and advisory services to health care entities across the nation. During this one hour presentation, LarsonAllen discussed the impact of future health care reform on the industry and practical approaches the facility can use in preparation for this reform.