CRM and Intake work together to ensure figures are gathered, tracked and analyzed to help maintain maximum occupancy, provide real-time accurate statistics and streamline the entire admission process. Since CRM/Intake is integrated with PCC's Financial and Clinical modules, all of the information is shared, eliminating re-keying of information.

CRM:
PCC CRM provides full referral, sales and marketing automation. It manages prospective admissions, referral partner relationships, marketing campaigns and analysis. Easy to use, the system self-manages activities to ensure regular contact is achieved and end results are met.

Intake:
PCC Intake provides the tools needed to ensure essential information is collected within the admission process. Customizable financial and clinical preadmission assessments give management the necessary information to make informed admission decisions. Room and bed searches notify potential residents of current and future availabilities that meet their preferences and medical needs. Incoming referrals allow multi-facility operations to share gathered facts and place potential residents in the proper community.

Key Features

Manage and track inquiries to admission/non-admission.
Easily enter activities for follow up.
Mail merge allows mass correspondence to inquiry contacts a the click of a button.
Track your competition's strengths and weaknesses.
Build and forecast all partner, supplier and internal relationships.
Track campaigns and build marketing plans including goals and results.
Extensive reporting / dashboards help track trends.
Enterprise integration gives a full picture of your entire corporation.
Pre-admission assessments streamline decision making and ensures correct decisions are made.
Full integration to Admin module ensures seamless information transfer once admitted, also the CRM will automatically transfer clients to CRM on discharge if needed for marketing purposes.